SHIPPING WITHIN SPAIN
We ship using Envialia (Phone 902400909) services.
They try twice to deliver; if they don’t succeed on the first try, they send us an email so we can tell you. If they can’t finally deliver the order, they take it to their nearest office to your place.
Sometimes, in order to avoid these problems, it’s better if you choose as a shipping address your workplace or somewhere where we are pretty sure someone will be able to receive it.
STORE PICK UP
You can pick up your order at our store in 37 Huertas Street (Mon to Sat 11-21h and Sun 11-19h). You just have to choose that option and no shipping costs will be charged.
It’s better if you just call before (910525971) to make sure your order is ready.
SHIPPING TO THE CANARY ISLANDS
We’ll need your ID number (DNI, passport) in order to make it smoothly at the custom office.